Description
Transform your home into a winter wonderland with National Tree Company’s Pre-Lit Artificial Christmas Tree. This majestic Colonial Fir tree is 2 feet tall and 14 inches in diameter at the bottom, perfect for entryways and doors. Friends and family alike will marvel at how the tree closely mimics those outside. Made to look and feel lifelike, the stunning realism of the tree is defined by its close attention to detail, featuring hundreds of individually crafted branch tips that make up the wide, full-bodied branches that create space for your lights and ornaments. The tree is designed with a hinged branch system that allows the branches to swing down for a quick and simple set-up and fold back in for easy storage. Set aside 45-60 minutes after assembly to properly shape the tree by peeling back the branches and pulling the tips apart to give the branches a more full-bodied look. This fantastically festive tree is strung with 35 UL lights prior to packaging and includes an ornate, cloth bag base for a more convenient setup. The lights operate individually, so if the bulb lens has not been cracked or broken, the light set will continue to illuminate except for any individual bulbs that are not working. The lights are powered by 2 AA batteries (not included). Before dressing the tree in twinkling lights and glistening ornaments, consider placing it in a living room or dining area where it can be viewed from multiple angles and does not block any entryways. Constructed with sturdy, high quality materials and hypo-allergenic, fire-resistant needles, this tree is built to bring holiday cheer for years to come. At National Tree Company, we strive to create high quality Christmas decorations to help you transform your home so you can keep making every holiday moment magical.
- This Colonial Fir Pre-Lit Artificial Green Christmas Tree is 2 feet tall with a 14 inch base diameter. Featuring hundreds of individually crafted branch tips to create full bodied branches, this tree is designed to look and feel lifelike.
- Features 35 battery powered lights that remain lit even when a bulb goes out. The lights are strung on the tree before packaging, offering an easier, more convenient set up. Two AA batteries required.
- This tree features pre-attached, hinged branches that drop down for a simple set-up and fold back in for quick and convenient storage. Set aside 45-60 minutes to properly shape the tree by peeling back the branches and pulling the tips apart.
- Constructed with sturdy, high quality materials, hypo-allergenic, fire-resistant needles, this tree is built to bring holiday cheer for years to come. Includes a durable metal base.
- At National Tree Company, we believe that special holiday memories do not have to be far and few between. This Christmas season, let our decorations transform your home while you focus on creating more of those magical moments.
Shipping Policy
Last Updated: 10-21-2024
Welcome to snowydeals.com. This Shipping Policy outlines how we handle the shipping of your orders to ensure a seamless and transparent experience from purchase to delivery.
1. Shipping Coverage and Restrictions
1.1 Areas We Serve
We currently ship to all 50 states within the United States.
1.2 Shipping Restrictions
- We do not offer international shipping at this time.
- We do not ship to U.S. territories, APO/FPO addresses, or P.O. boxes.
2. Shipping Costs
2.1 Free Shipping Offer
We offer free shipping on all orders within the United States, regardless of the order value or destination.
2.2 No Hidden Fees
The price you see at checkout is the final price, with no additional shipping fees or hidden charges.
3. Shipping Methods and Timeframes
3.1 Shipping Carrier
We partner with leading carriers, including UPS and FedEx, to ensure reliable and timely delivery.
3.2 Shipping Process
- Order Processing: Orders are processed within 1-2 business days.
- Transit Time: Typically, it takes 3-5 business days for orders to arrive after shipping.
3.3 Total Delivery Timeframe
Most orders are delivered within 4-7 business days from the date of purchase.
3.4 Business Days Defined
Business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays will be processed on the next business day.
4. Order Tracking
4.1 Tracking Information
You will receive an email with tracking details once your order is shipped, including:
4.2 How to Track Your Order
You can track your order by:
- Clicking the tracking link in your shipping confirmation email.
- Visiting the Order Tracking page on our website and entering your order number and email address.
5. Delivery Details
5.1 Standard Delivery
A signature is not typically required upon delivery for most orders.
5.2 Large Item Delivery
For larger items:
- The carrier may contact you to schedule a delivery appointment.
- A signature may be required to confirm receipt.
5.3 Failed Delivery Attempts
If you are unavailable during delivery:
- The carrier will leave a delivery attempt notice.
- They will make up to three delivery attempts before holding the package at a local facility for pickup.
6. Order Changes and Cancellations
6.1 Modifying an Order
To modify an order that has not yet shipped, contact our Customer Support with your order number and desired changes.
6.2 Canceling an Order
Orders can be canceled if they haven’t shipped yet. Once shipped, you may refer to our Returns and Refund Policy for returns.
7. Shipping Issues
7.1 Lost Packages
If tracking information has not been updated for 5 business days, contact Customer Support to initiate a trace. If the package is deemed lost, we will send a replacement at no cost.
7.2 Damaged Packages
If your package arrives damaged:
- Refuse delivery if possible.
- Contact us within 48 hours to arrange for the item to be returned and a replacement sent.
7.3 Incorrect or Missing Items
If you receive the wrong item or an item is missing:
- Contact Customer Support within 7 days of delivery.
- We will arrange for the incorrect item to be returned and the correct item shipped.
8. Environmental Commitment
We strive to minimize our environmental impact by:
- Using recyclable packaging materials.
- Optimizing shipping routes to reduce carbon emissions.
9. Customer Service and Contact Information
For any questions about your shipment, contact us:
- SNOWY DEALS
- Email: support@snowydeals.com
- Phone: +1 567-463-2859
- Address: 1750 Tecumseh St, Toledo OH 43607, USA
- Hours: Monday to Friday, 9 AM to 5 PM
10. Related Policies
For more information, refer to our:
11. Policy Updates
This Shipping Policy may change at any time. Updates will be posted on this page.
Return and Refund Policy
Last Updated: 10-21-2024
At SnowyDeals.com, your satisfaction is our top priority. We offer a 30-day return policy with no restocking fees to ensure a hassle-free shopping experience.
1. Overview
This Return and Refund Policy is part of our Terms and Conditions and should be read in conjunction with our Privacy Policy and Shipping Policy. By making a purchase on snowydeals.com, you agree to the terms outlined in this policy.
2. Return Eligibility
2.1 30-Day Return Window
You can return most items purchased from SnowyDeals.com within 30 days of delivery for a full refund. The 30-day period begins on the day your item is delivered as confirmed by our shipping carrier.
2.2 Condition of Returns
To be eligible for a return, the item must be:
- In the same condition as received
- Unused and in its original packaging
- Free from damage or excessive wear
- Accompanied by all accessories, parts, and documentation
2.3 Non-Returnable Items
Certain items cannot be returned due to health and safety reasons, such as:
- Personal care items
- Perishable goods
- Customized or personalized items
3. Return Process
3.1 Initiating a Return
To start a return:
- Log into your Snowy Deals Account
- Go to your order history and select the item you wish to return
- Follow the prompts to generate a return label
For assistance, visit our Contact Us page.
3.2 Packaging Your Return
- Use the original packaging if possible.
- If unavailable, use a sturdy box with adequate protection.
- Include all original accessories and documentation.
- Attach the provided return label securely to the package.
3.3 Shipping Your Return
- Drop off your return at any authorized shipping carrier location.
- For large or heavy items, we’ll arrange for pickup at no extra cost.
3.4 Return Shipping Costs
- We cover all return shipping costs for eligible items.
- If the return is due to our error, shipping is fully covered.
4. Refunds
4.1 Refund Process
After receiving and inspecting your return, we’ll process your refund and notify you via email. Refunds are issued to the original payment method.
4.2 Refund Timeframe
Refunds are processed within 3-5 business days after receiving the return. It may take an additional 5-10 business days for the refund to appear in your account.
4.3 Full Refunds
Full refunds include the purchase price and any applicable taxes.
4.4 Partial Refunds
Partial refunds may apply if:
- The item shows signs of wear or damage
- Accessories or parts are missing
5. Exchanges
If you wish to exchange an item:
- Follow the return process outlined above.
- Place a new order for the replacement item for faster processing.
6. Damaged or Defective Items
6.1 Items Damaged in Transit
If your item arrives damaged, contact us within 48 hours to arrange for a return and replacement at no cost.
6.2 Defective Items
If an item is defective, contact us within the 30-day return window. We will provide a prepaid return label and send a replacement or process a full refund.
7. Late or Missing Refunds
If you haven’t received your refund:
- Check your bank or credit card statement.
- Contact your bank or credit card company.
- If issues persist, reach out via our Contact Us page.
8. Gifts
If an item was marked as a gift during purchase, you will receive a gift credit for the value of the returned item.
9. Exceptions and Special Circumstances
9.1 Bulk Orders
For orders of 5 or more of the same item, please contact Customer Service for return instructions.
9.2 Customized Items
Customized items are not eligible for return unless defective.
9.3 Promotional Items
Items purchased as part of a promotion or bundle may have different return conditions.
10. Customer Rights
This Return and Refund Policy does not affect your statutory rights as a consumer.
11. Customer Service Contact
For questions about returns or refunds, contact us:
- SNOWY DEALS
- Email: support@snowydeals.com
- Phone: +1 567-463-2859
- Address: 1750 Tecumseh St, Toledo OH 43607, USA
- Hours: Monday to Friday, 9 AM to 5 PM
12. Policy Updates
We reserve the right to modify this policy at any time. Changes will be posted on this page.
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