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At Snowydeals.com, we’re committed to delivering your baby products safely, quickly, and reliably. Our Shipping Policy is designed to keep you fully informed from the moment you place your order to the time it arrives at your door.
We currently ship to all 50 U.S. states.
Please note: We do not ship to:
U.S. territories (e.g., Puerto Rico, Guam)
APO/FPO/DPO military addresses
P.O. boxes
At this time, we do not offer international shipping. We’re focused on providing the best experience for our U.S. customers.
Free Shipping: We offer free standard shipping on all orders within the contiguous United States.
Additional Fees: Shipments to Alaska or Hawaii may incur a small surcharge, calculated at checkout. Any extra charges will be clearly shown before you confirm your order.
Processing Time: Orders are processed within 1–2 business days.
Delivery Time: Once shipped, most orders are delivered within 3–5 business days, depending on your location.
Estimated Arrival: Orders typically arrive within 4–7 business days from the date of purchase (excluding weekends and federal holidays).
We use trusted shipping carriers such as FedEx and UPS to ensure your package arrives safely and on time.
As soon as your order ships, you’ll receive an email containing:
Tracking number
Tracking link
Estimated delivery date
You can also track your order anytime on our Order Tracking page.
Standard Deliveries: Most packages do not require a signature, unless they contain high-value items.
Large Items: For oversized packages or bulk orders, the carrier may contact you to schedule a delivery time.
Failed Deliveries: If the first delivery attempt fails, carriers will try up to three times. You may also be able to arrange pickup from a nearby location.
If your tracking hasn’t updated or your package hasn’t arrived within 5 business days of the expected delivery date, please contact us. If confirmed lost, we will send a replacement at no extra cost.
If the package is visibly damaged, refuse the delivery or make a note with the carrier.
Contact us within 48 hours of receiving the package, and we’ll coordinate a replacement or return.
If you receive the wrong product or something is missing, please notify us within 7 days of delivery. We’ll ship the correct items right away.
Modify an Order: If your order hasn’t shipped yet, contact us immediately at support@snowydeals.com. We’ll do our best to update your order.
Cancel an Order: Unshipped orders can be canceled for a full refund. If your order has already shipped, you can return it under our Return & Refund Policy.
We strive to deliver on time, but delays can occasionally happen due to weather, natural disasters, carrier issues, or other external factors. We’ll notify you promptly if there’s a delay and keep you updated.
At SnowyDeals.com, we care about your baby’s future — and the planet’s.
We use eco-friendly packaging whenever possible.
We work with carriers who are committed to reducing carbon emissions.
Need help with your order or shipping status? Our friendly customer service team is here to assist you:
Email: support@snowydeals.com
Phone: +1 (502) 808-8790
Hours: Monday to Friday, 8:00 AM – 5:00 PM (EST)
Address: 3367 Tates Creek Rd, Lexington, KY 40502, USA
This Shipping Policy may be updated to reflect operational changes or regulatory requirements. Please check this page periodically for the most current information.
At Snowydeals.com, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to make the return and refund process smooth, transparent, and stress-free. This policy applies to all purchases made on Snowydeals.com and aligns with your consumer rights, including the right of withdrawal.
This Return & Refund Policy is part of our broader Terms & Conditions and should be read in conjunction with our Privacy Policy and Shipping Policy. By purchasing from SnowyDeals.com, you agree to the terms outlined below.
You may return most items within 30 days of receiving them. Returns requested after 30 days will not be eligible for a refund or exchange.
As a consumer, you have the right to withdraw from your purchase within 14 days of receiving your order—no explanation required.
To initiate a return or exercise your right of withdrawal, please contact us via:
Email: support@snowydeals.com
Phone: +1 (502) 808-8790
Or fill out the form on our Contact Us page
To be eligible for a refund, your returned item must be:
In unused condition
In its original packaging
Free from any damage, dirt, or wear
Complete with all accessories, manuals, and parts
The following items are non-returnable, unless damaged or defective:
Customized or personalized products
Items marked as “Final Sale”
If you are unsure whether your item qualifies for return, please reach out to our support team.
To begin the return process:
Email us at support@snowydeals.com
Include your order number, name, and reason for the return
Send all returns to:
Return Center
Snowy Deals
3367 Tates Creek Rd,
Lexington, KY 40502, USA
Use the original packaging whenever possible
Pack items securely to avoid damage during shipping
Include all components, documentation, and any free gifts received
If the return is due to our error (e.g., wrong or defective item), we will provide a prepaid return label
For all other returns, the customer is responsible for return shipping costs
We recommend using a trackable shipping method and purchasing insurance for your return
Refunds will be issued to the original payment method used at checkout. We do not offer store credit as a refund option.
Once your return is received and inspected, we will process your refund within 3–5 business days. It may take additional time for your bank to complete the transaction.
You may receive a full refund if:
The item is returned within 30 days
It is in original condition and packaging
The return meets our eligibility criteria
Partial refunds may apply if:
The item is used, worn, or damaged
Accessories or manuals are missing
Packaging is incomplete or altered
We do not offer direct exchanges. If you’d like a different item, please complete a return and place a new order through our website.
If your order arrives damaged, notify us within 48 hours of delivery. We’ll arrange a replacement or full refund at no cost to you.
For any manufacturing defects, contact us within the 30-day return window. We’ll provide a prepaid return label and resolve the issue promptly.
If you haven’t received your refund:
Check your bank or card statement
Contact your payment provider
If still unresolved, email us at support@snowydeals.com
If the item was marked as a gift during purchase, the refund will be issued to the original payment method of the purchaser. We do not issue store credit or alternative refunds for gift returns.
If you purchased 5 or more units of the same product, please contact us for special return instructions.
Custom or personalized items cannot be returned, unless damaged or defective upon delivery.
Items bought as part of a bundle or promotion may have specific return conditions. Please refer to the promotional terms or reach out to our support team.
We do not charge restocking fees for eligible returns made within the 30-day window.
Need help? We’re here for you:
Email: support@snowydeals.com
Phone: +1 (502) 808-8790
Hours: Monday to Friday, 8:00 AM – 5:00 PM (EST)
Address: 3367 Tates Creek Rd, Lexington, KY 40502, USA
We may update this policy from time to time. The most current version will always be posted here with the latest revision date. Changes do not affect returns already in progress.
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