Name: 5-Inch Dual-mode Smart Baby Monitor-BM04
SKU: ESTM-21
Availability: InStock

Description

Big Screen. Bigger Peace of Mind.

The BM04 5-Inch Dual-Mode Smart Baby Monitor combines the clarity of a large handheld screen with the convenience of app connectivity — giving you the best of both worlds. Whether you’re at home or away, you’ll always have eyes and ears on your little one with crystal-clear video, real-time alerts, and smart features designed to make parenting easier.

Key Features:

5-Inch HD Parent Display
Large handheld screen with high-resolution display ensures you never miss a detail — no phone required.
Wi-Fi + Local Mode (Dual-Mode)
Use Wi-Fi mode to check in via smartphone app from anywhere, or non-Wi-Fi local mode for secure, real-time monitoring at home using the dedicated screen.
1080p Full HD Camera
Clear, high-definition video lets you see every smile, stretch, and sound.
Infrared Night Vision
Crystal-clear black-and-white vision in low light or complete darkness.
2-Way Audio Talk
Soothe and speak to your baby with the press of a button — from either the parent unit or the app.
Smart Alerts
Motion, cry, and sound detection with adjustable sensitivity settings.
Temperature Monitoring
Real-time nursery temperature display and alerts to ensure baby’s comfort.
Long Battery Life
Rechargeable parent unit with extended battery for overnight use.
Expandable System
Pair up to 4 cameras for multiple children or room views.

Specifications:

Feature	Description
Display Screen	5-Inch HD LCD Display
Camera Resolution	1080p Full HD
Viewing Modes	Wi-Fi App Mode / Local RF Transmission
Night Vision	Infrared up to 16 ft (5m)
Audio	Two-Way (Built-in Mic & Speaker)
Alerts	Motion, Cry, Sound, Temperature
App Compatibility	iOS 11+ / Android 7.0+
Battery Life (Parent Unit)	Up to 10 hours (Video Mode)
Expandability	Supports up to 4 Cameras
Storage	Cloud + microSD (up to 128GB, optional)
Power Supply	USB-C Charging (Cables Included)

Ideal For:

Parents who want both on-screen and mobile monitoring options
Traveling families or caregivers who need secure local viewing
Monitoring multiple children or rooms

What’s Included:

1x 5-Inch Parent Monitor (HD Display)
1x 1080p Camera Unit
2x USB-C Charging Cables
1x Wall Mount Kit (Camera)
Quick Start Guide
1-Year Limited Warranty

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Shipping Policy

At Snowydeals.com, we’re committed to delivering your baby products safely, quickly, and reliably. Our Shipping Policy is designed to keep you fully informed from the moment you place your order to the time it arrives at your door.

1. Shipping Availability

Domestic Shipping (U.S. Only)

We currently ship to all 50 U.S. states.

Please note: We do not ship to:

U.S. territories (e.g., Puerto Rico, Guam)
APO/FPO/DPO military addresses
P.O. boxes

International Shipping

At this time, we do not offer international shipping. We’re focused on providing the best experience for our U.S. customers.

2. Shipping Costs

Free Shipping: We offer free standard shipping on all orders within the contiguous United States.
Additional Fees: Shipments to Alaska or Hawaii may incur a small surcharge, calculated at checkout. Any extra charges will be clearly shown before you confirm your order.

3. Processing & Delivery Time

Processing Time: Orders are processed within 1–2 business days.
Delivery Time: Once shipped, most orders are delivered within 3–5 business days, depending on your location.
Estimated Arrival: Orders typically arrive within 4–7 business days from the date of purchase (excluding weekends and federal holidays).

We use trusted shipping carriers such as FedEx and UPS to ensure your package arrives safely and on time.

4. Order Tracking

As soon as your order ships, you’ll receive an email containing:

Tracking number
Tracking link
Estimated delivery date

You can also track your order anytime on our Order Tracking page.

5. Delivery Details

Standard Deliveries: Most packages do not require a signature, unless they contain high-value items.
Large Items: For oversized packages or bulk orders, the carrier may contact you to schedule a delivery time.
Failed Deliveries: If the first delivery attempt fails, carriers will try up to three times. You may also be able to arrange pickup from a nearby location.

6. Shipping Issues

Lost Packages

If your tracking hasn’t updated or your package hasn’t arrived within 5 business days of the expected delivery date, please contact us. If confirmed lost, we will send a replacement at no extra cost.

Damaged Deliveries

If the package is visibly damaged, refuse the delivery or make a note with the carrier.
Contact us within 48 hours of receiving the package, and we’ll coordinate a replacement or return.

Wrong or Missing Items

If you receive the wrong product or something is missing, please notify us within 7 days of delivery. We’ll ship the correct items right away.

7. Order Changes & Cancellations

Modify an Order: If your order hasn’t shipped yet, contact us immediately at support@snowydeals.com. We’ll do our best to update your order.
Cancel an Order: Unshipped orders can be canceled for a full refund. If your order has already shipped, you can return it under our Return & Refund Policy.

8. Delivery Delays

We strive to deliver on time, but delays can occasionally happen due to weather, natural disasters, carrier issues, or other external factors. We’ll notify you promptly if there’s a delay and keep you updated.

9. Our Commitment to Sustainability

At SnowyDeals.com, we care about your baby’s future — and the planet’s.

We use eco-friendly packaging whenever possible.
We work with carriers who are committed to reducing carbon emissions.

10. Contact Us

Need help with your order or shipping status? Our friendly customer service team is here to assist you:

Email: support@snowydeals.com
Phone: +1 (502) 808-8790
Hours: Monday to Friday, 8:00 AM – 5:00 PM (EST)
Address: 3367 Tates Creek Rd, Lexington, KY 40502, USA

11. Policy Updates

This Shipping Policy may be updated to reflect operational changes or regulatory requirements. Please check this page periodically for the most current information.

Return and Refund Policy

At Snowydeals.com, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to make the return and refund process smooth, transparent, and stress-free. This policy applies to all purchases made on Snowydeals.com and aligns with your consumer rights, including the right of withdrawal.

1. Overview

This Return & Refund Policy is part of our broader Terms & Conditions and should be read in conjunction with our Privacy Policy and Shipping Policy. By purchasing from SnowyDeals.com, you agree to the terms outlined below.

2. Return Eligibility

2.1 Return Window

You may return most items within 30 days of receiving them. Returns requested after 30 days will not be eligible for a refund or exchange.

2.2 Right of Withdrawal

As a consumer, you have the right to withdraw from your purchase within 14 days of receiving your order—no explanation required.

To initiate a return or exercise your right of withdrawal, please contact us via:

Email: support@snowydeals.com
Phone: +1 (502) 808-8790
Or fill out the form on our Contact Us page

2.3 Return Conditions

To be eligible for a refund, your returned item must be:

In unused condition
In its original packaging
Free from any damage, dirt, or wear
Complete with all accessories, manuals, and parts

2.4 Non-Returnable Items

The following items are non-returnable, unless damaged or defective:

Customized or personalized products
Items marked as “Final Sale”

If you are unsure whether your item qualifies for return, please reach out to our support team.

3. How to Return an Item

3.1 Initiating a Return

To begin the return process:

Email us at support@snowydeals.com
Include your order number, name, and reason for the return

3.2 Return Address

Send all returns to:

Return Center
Snowy Deals
3367 Tates Creek Rd,
Lexington, KY 40502, USA

3.3 Packing Guidelines

Use the original packaging whenever possible
Pack items securely to avoid damage during shipping
Include all components, documentation, and any free gifts received

3.4 Return Shipping Costs

If the return is due to our error (e.g., wrong or defective item), we will provide a prepaid return label
For all other returns, the customer is responsible for return shipping costs
We recommend using a trackable shipping method and purchasing insurance for your return

4. Refunds

4.1 Refund Method

Refunds will be issued to the original payment method used at checkout. We do not offer store credit as a refund option.

4.2 Refund Timeline

Once your return is received and inspected, we will process your refund within 3–5 business days. It may take additional time for your bank to complete the transaction.

4.3 Full Refund Eligibility

You may receive a full refund if:

The item is returned within 30 days
It is in original condition and packaging
The return meets our eligibility criteria

4.4 Partial Refunds

Partial refunds may apply if:

The item is used, worn, or damaged
Accessories or manuals are missing
Packaging is incomplete or altered

5. Exchanges

We do not offer direct exchanges. If you’d like a different item, please complete a return and place a new order through our website.

6. Damaged or Defective Items

6.1 Damaged in Transit

If your order arrives damaged, notify us within 48 hours of delivery. We’ll arrange a replacement or full refund at no cost to you.

6.2 Defective Items

For any manufacturing defects, contact us within the 30-day return window. We’ll provide a prepaid return label and resolve the issue promptly.

7. Late or Missing Refunds

If you haven’t received your refund:

Check your bank or card statement
Contact your payment provider
If still unresolved, email us at support@snowydeals.com

8. Gifts

If the item was marked as a gift during purchase, the refund will be issued to the original payment method of the purchaser. We do not issue store credit or alternative refunds for gift returns.

9. Special Cases

9.1 Bulk Orders

If you purchased 5 or more units of the same product, please contact us for special return instructions.

9.2 Customized Products

Custom or personalized items cannot be returned, unless damaged or defective upon delivery.

9.3 Promotional Bundles

Items bought as part of a bundle or promotion may have specific return conditions. Please refer to the promotional terms or reach out to our support team.

10. Restocking Fees

We do not charge restocking fees for eligible returns made within the 30-day window.

11. Contact Us

Need help? We’re here for you:

Email: support@snowydeals.com
Phone: +1 (502) 808-8790
Hours: Monday to Friday, 8:00 AM – 5:00 PM (EST)
Address: 3367 Tates Creek Rd, Lexington, KY 40502, USA

12. Policy Updates

We may update this policy from time to time. The most current version will always be posted here with the latest revision date. Changes do not affect returns already in progress.

5-Inch Dual-mode Smart Baby Monitor-BM04